Nestled among rolling hills and perched atop ancient volcanic rocks, Edinburgh is a city that seamlessly blends history, culture, and natural beauty. Wander through the cobblestone streets of the Royal Mile, where centuries-old architecture meets modern shops.
With a history spanning over two millennia, Rome is a living testament to the grandeur of the Roman Empire. Stroll through the ancient ruins of the Colosseum, where gladiators once battled, and the Roman Forum, where politics and commerce once thrived.
Osaka is a city of contrasts, where you can explore historic temples and shrines in the morning and immerse yourself in cutting-edge technology and neon lights in the evening. Osaka is a place where warm-hearted locals embrace visitors with "Kuidaore".
Kategori pilihan bulan ini
Kategori pilihan bulan ini
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Pelatihan yang Running
Pelatihan berikut ini dipastikan akan berjalan sesuai tanggal dan waktu yang tercantum. Hubungi kami jika masih ada pertanyaan.
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Informasi Workshop
Pengantar Workshop/pelatihan tatap muka intensif selama 3 (tiga) hari ini bertujuan meningkatkan kompetensi dan skills di bidang corporate finance, khususnya analisis laporan keuangan
Informasi Workshop
Pengantar
Workshop/pelatihan tatap muka intensif selama 3 (tiga) hari ini bertujuan meningkatkan kompetensi dan skills di bidang corporate finance, khususnya analisis laporan keuangan dan financial modeling bagi para peserta yang berasal dari beragam latar belakang profesi dan industri, seperti loan/lending officer atau pejabat kredit, account officer/relationship manager, credit/financial analyst, risk officer/manager, financial manager maupun pejabat eksekutif perusahaan.
Melalui pelatihan ini diharapkan peserta akan semakin mampu memahami dan mengaplikasikan keterampilan analisis laporan keuangan serta financial modeling guna mendukung pelaksanaan tugas harian di tempat kerja. Dengan demikian, para peserta akan semakin profesional dan kompeten di bidang pekerjaan yang ditanganinya.
Tujuan dan Manfaat Workshop
- Memahami prinsip-prinsip dasar akuntansi terhadap penyajian laporan keuangan serta memahami keterkaitan antar laporan keuangan (laporan neraca, laporan laba-rugi, dan laporan arus kas).
- Memahami filosofi serta prinsip pokok analisis laporan keuangan dan financial modeling menggunakan pendekatan 5W1H (What, Who, When, Where, Why, and How).
- Memahami kerangka analisis yang bersifat holistik dan terintegrasi untuk memperoleh hasil analisis yang tepat, akurat dan dapat dijadikan dasar pengambilan keputusan, misalnya keputusan pembiayaan atau keputusan investasi.
- Memahami berbagai aspek penting terkait analisis laporan keuangan (financial statements analysis), yang mencakup analisis laporan laba-rugi (income statement analysis), analisis neraca (balance sheet analysis), analisis arus kas (cash flow analysis), serta analisis rasio-rasio keuangan (financial ratios analysis).
- Memahami tahapan dan proses analisis keuangan secara sistematis, baik dan benar, termasuk mencermati hal-hal yang bersifat material (signifikan dan penting) dalam laporan keuangan.
- Mampu menganalisis secara cermat laporan neraca dan melakukan assessment secara profesional terhadap posisi maupun kondisi keuangan perusahaan.
- Mampu menganalisis secara cermat leporan laba-rugi serta melakukan assessment secara profesional terhadap kinerja keuangan perusahaan.
- Mampu menganalisis secara cermat laporan arus kas serta melakukan assessment secara profesional terhadap pergerakan/perubahan arus kas perusahaan serta mengidentifikasi pendorong utama pergerakan/perubahan tersebut (cash flow drivers).
- Mampu merumuskan rasio-rasio keuangan, menginterpretasikan serta memahami dan melakukan assessment terhadap faktor-faktor pendorong pergerakan/perubahan rasio-rasio keuangan.
- Mampu menginterpretasikan secara kritis menggunakan pertanyaan “So what?” dan mampu menyajikan kesimpulan atas laporan keuangan secara berbobot/bermakna (meaningful) serta dapat diandalkan untuk menjadi bahan pertimbangan pengambilan keputusan bagi manajemen. Kesimpulan yang dimaksud adalah lebih dari sekedar menyajikan narasi berupa pergerakan atau perubahan angka atau nilai yang tersaji dalam laporan keuangan, namun mampu memberikan pendapat serta saran maupun rekomendasi secara profesional bagi manajemen, terkait financial viability/feasibility maupun sustainability bisnis perusahaan.
- Mampu menggunakan hasil analisis laporan keuangan maupun financial modeling sebagai bahan pertimbangan pengajuan proposal terkait pembiayaan maupun investasi, serta bahan pertimbangan bagi perumusan kebijakan keuangan perusahaan.
- Memahami tahapan dan proses penyajian financial model/financial forecasting.
- Mampu merumuskan asumsi-asumsi kunci (key drivers) penyusunan financial model secara tepat.
- Mampu memformulasikan dan menuangkan asumsi-asumsi keuangan yang sudah ditetapkan ke dalam sebuah model dengan berbagai skenario.
- Mampu memanfaatkan teknologi Artificial Intelligence (AI), yakni GPT-4 Turbo, sebagai alat bantu dalam melakukan analisis keuangan.
more
Time
20 November 2024 9:00 am – 22 November 2024 5:00 pm WIB(GMT+07:00)
Lokasi
Hotel Le Méridien Jakarta (5-Star Hotel)
18-20 Jalan Jenderal Sudirman, Jakarta, 10220
Hotel Le Méridien Jakarta (5-Star Hotel)
18-20 Jalan Jenderal Sudirman, Jakarta, 10220Hotel Le Méridien Jakarta (5-Star Hotel)
Trainer/Fasilitator
-
Vincent Tobing, MM, M.Ec.Dev, FMVA, CBCA
Vincent Tobing, MM, M.Ec.Dev, FMVA, CBCA
PT Kreatora Indonesia
Sasaran Peserta
Workshop ini ditujukan untuk:
- Account Officer / Lending Officer
- Relationship Manager
- Creedit Analyst / Reviewer
- Risk Manager / Reviewer
- Pejabat kredit
- Pejabat eksekutif perusahaan
- Investment Manager
- Finance Manager
- Peminat corporate finance
Fasilitas Workshop
Biaya investasi pelatihan yang Anda bayarkan sudah termasuk:
- Aktivitas pengajaran oleh trainer yang kompeten, resourceful, serta profesional dan berpengalaman luas di bidangnya.
- Biaya penggunaan ruang dan fasilitas pelatihan.
- Training materials (hard copy): PPT presentation materials, knowledge check/quiz materials, case studies materials.
- Certificate of attendance.
- Makan siang (lunch) 1x dan coffee breaks 2x.
- Akses internet/WiFi selama pelatihan.
- High quality goody bag.
- Stationaries: notebook, Post-It notes dan ballpoint.
- Tabletop signage & name tag.
- Hotel amenities, incl. mineral waters and mints.
- Dokumentasi foto pelatihan.
- Follow-up sessions selama 2 (dua) jam berupa group session dan one-on-one session secara virtual (menggunakan aplikasi Zoom Meeting). Waktu pelaksanaan sesuai kesepakatan bersama antara peserta dengan trainer.
- Free life-time access senilai Rp. 8.750.000 ke 25 modul e-learning bersertifikat dengan topik soft skills (saat ini masih dalam pengembangan dengan estimasi public access di akhir tahun 2024).
Biaya tidak termasuk:
- Akomodasi/penginapan selama pelaksanaan workshop.
- Tiket pesawat dan transportasi lainnya selama pelaksanaan workshop.
- Hotel/airport transfer service.
Catatan:
- Setiap peserta workshop wajib membawa laptop masing-masing dengan software Microsoft Excel/Spreadheet Editor application yang sudah terinstall dan bekerja dengan baik. Penyelenggara workshop maupun trainer tidak menyediakan dan atau meminjamkan laptop untuk pelaksanaan workshop ini.
- Karena pertimbangan keamanan dan kenyamanan, penyelenggara workshop dan trainer tidak menyediakan dan atau meminjamkan flashdisk sebagai sarana penyimpanan dan atau transfer data/materi pelatihan. Para peserta dapat mengunduh data/materi pelatihan melalui Google Drive yang akan diinformasikan trainer.
Agenda Workshop (Lihat lampiran)
- Day 1
- Day 2
- Day 3
- 26 June 2024
- 08.30 Registrasi ulang & coffee morning08.30- 09.00
- 09.00 Greeting, Housekeeping Items, Parking Lot, Workshop Overview & Objectives, Ice Breaking09.00- 09.15
- 09.15 Pre-Test & Evaluation09.15- 09.30
- 09.30 Fundamentals of Financial Statements09.30- 10.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.00 Framework of Analysis, Preparation & Steps10.00- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Income Statement Analysis (1)10.30- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Income Statement Analysis (2)13.15- 15.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 15.00 Coffee Break15.00- 15.15
- 15.15 Income Statement Analysis (3)15.15- 16.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.00 Group discussions & presentation16.00- 16.30
- 16.30 Knowledge check: quiz and evaluation16.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion16.45- 17.00
- 17.00 End of Day 117.00- 17.00
- 27 June 2024
- 08.30 Coffee Morning, Refresh/Review Last Lecture, Q & A08.30- 09.00
- 09.00 Pre-Test & Evaluation09.00- 09.15
- 09.15 Balance Sheet Analysis (1)09.15- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Games10.30- 10.45
- 10.45 Balance Sheet Analysis (2)10.45- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon & Photo session12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Balance Sheet Analysis (3)13.15- 14.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.15 Case studies (group discussions and presentations)14.15- 14.45
- 14.45 Knowledge check: quiz and evaluation14.45- 15.00
- 15.00 Coffee Break15.00- 15.15
- 15.15 Pre-Test & Evaluation15.15- 15.30
- 15.30 Cash Flow Analysis (1)15.30- 16.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.15 Case studies16.15- 16.30
- 16.30 Knowledge check: quiz and evaluation16.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion16.45- 17.00
- 17.00 End of Day 217.00- 17.00
- 28 June 2024
- 08.30 Coffee Morning, Refresh/Review Last Lecture, Q & A08.30- 09.00
- 09.00 Pre-Test & Evaluation09.00- 09.15
- 09.15 Financial Modeling (1)09.15- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Games10.30- 10.45
- 10.45 Financial Modeling (2): Menyusun Model10.45- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Financial Modeling (3): Menyusun Model – Lanjutan13.15- 14.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.00 Financial Modeling (4)14.00- 14.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.15 Case studies (group discussions and presentations)14.15- 15.00
- 15.00 Coffee Break15.00- 15.15
- 15.15 Group Discussion & Presentation15.15- 16.00
- 16.00 Pemanfaatan ChatGPT dan Teknologi Artificial Intelligence (AI) dalam Dunia Finance16.00- 16.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.30 Case Studies & Demo ChatGPT-416.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion, Feedback Form, Penyerahan Sertifikat & Photo Session, Closing16.45- 17.00
- 17.00 End of Day 317.00- 17.00
Jadwal Lainnya
Informasi Workshop
Pengantar Workshop/pelatihan tatap muka intensif selama 3 (tiga) hari ini bertujuan meningkatkan kompetensi dan skills di bidang corporate finance, khususnya analisis laporan keuangan
Informasi Workshop
Pengantar
Workshop/pelatihan tatap muka intensif selama 3 (tiga) hari ini bertujuan meningkatkan kompetensi dan skills di bidang corporate finance, khususnya analisis laporan keuangan dan financial modeling bagi para peserta yang berasal dari beragam latar belakang profesi dan industri, seperti loan/lending officer atau pejabat kredit, account officer/relationship manager, credit/financial analyst, risk officer/manager, financial manager maupun pejabat eksekutif perusahaan.
Melalui pelatihan ini diharapkan peserta akan semakin mampu memahami dan mengaplikasikan keterampilan analisis laporan keuangan serta financial modeling guna mendukung pelaksanaan tugas harian di tempat kerja. Dengan demikian, para peserta akan semakin profesional dan kompeten di bidang pekerjaan yang ditanganinya.
Tujuan dan Manfaat Workshop
- Memahami prinsip-prinsip dasar akuntansi terhadap penyajian laporan keuangan serta memahami keterkaitan antar laporan keuangan (laporan neraca, laporan laba-rugi, dan laporan arus kas).
- Memahami filosofi serta prinsip pokok analisis laporan keuangan dan financial modeling menggunakan pendekatan 5W1H (What, Who, When, Where, Why, and How).
- Memahami kerangka analisis yang bersifat holistik dan terintegrasi untuk memperoleh hasil analisis yang tepat, akurat dan dapat dijadikan dasar pengambilan keputusan, misalnya keputusan pembiayaan atau keputusan investasi.
- Memahami berbagai aspek penting terkait analisis laporan keuangan (financial statements analysis), yang mencakup analisis laporan laba-rugi (income statement analysis), analisis neraca (balance sheet analysis), analisis arus kas (cash flow analysis), serta analisis rasio-rasio keuangan (financial ratios analysis).
- Memahami tahapan dan proses analisis keuangan secara sistematis, baik dan benar, termasuk mencermati hal-hal yang bersifat material (signifikan dan penting) dalam laporan keuangan.
- Mampu menganalisis secara cermat laporan neraca dan melakukan assessment secara profesional terhadap posisi maupun kondisi keuangan perusahaan.
- Mampu menganalisis secara cermat leporan laba-rugi serta melakukan assessment secara profesional terhadap kinerja keuangan perusahaan.
- Mampu menganalisis secara cermat laporan arus kas serta melakukan assessment secara profesional terhadap pergerakan/perubahan arus kas perusahaan serta mengidentifikasi pendorong utama pergerakan/perubahan tersebut (cash flow drivers).
- Mampu merumuskan rasio-rasio keuangan, menginterpretasikan serta memahami dan melakukan assessment terhadap faktor-faktor pendorong pergerakan/perubahan rasio-rasio keuangan.
- Mampu menginterpretasikan secara kritis menggunakan pertanyaan “So what?” dan mampu menyajikan kesimpulan atas laporan keuangan secara berbobot/bermakna (meaningful) serta dapat diandalkan untuk menjadi bahan pertimbangan pengambilan keputusan bagi manajemen. Kesimpulan yang dimaksud adalah lebih dari sekedar menyajikan narasi berupa pergerakan atau perubahan angka atau nilai yang tersaji dalam laporan keuangan, namun mampu memberikan pendapat serta saran maupun rekomendasi secara profesional bagi manajemen, terkait financial viability/feasibility maupun sustainability bisnis perusahaan.
- Mampu menggunakan hasil analisis laporan keuangan maupun financial modeling sebagai bahan pertimbangan pengajuan proposal terkait pembiayaan maupun investasi, serta bahan pertimbangan bagi perumusan kebijakan keuangan perusahaan.
- Memahami tahapan dan proses penyajian financial model/financial forecasting.
- Mampu merumuskan asumsi-asumsi kunci (key drivers) penyusunan financial model secara tepat.
- Mampu memformulasikan dan menuangkan asumsi-asumsi keuangan yang sudah ditetapkan ke dalam sebuah model dengan berbagai skenario.
- Mampu memanfaatkan teknologi Artificial Intelligence (AI), yakni GPT-4 Turbo, sebagai alat bantu dalam melakukan analisis keuangan.
more
Time
27 November 2024 9:00 am – 29 November 2024 5:00 pm WITA(GMT+08:00)
Lokasi
Sofitel Bali Nusa Dua Beach Resort (5-Star Hotel)
Lot N5, ITDC Tourism Complex Nusa Dua, Badung, Bali 80363
Sofitel Bali Nusa Dua Beach Resort (5-Star Hotel)
Lot N5, ITDC Tourism Complex Nusa Dua, Badung, Bali 80363Luxury Bali 5-star Hotel & Beachfront GetawaySofitel Bali Nusa Dua Beach Resort (5-Star Hotel)
Trainer/Fasilitator
-
Vincent Tobing, MM, M.Ec.Dev, FMVA, CBCA
Vincent Tobing, MM, M.Ec.Dev, FMVA, CBCA
PT Kreatora Indonesia
Sasaran Peserta
Workshop ini ditujukan untuk:
- Account Officer / Lending Officer
- Relationship Manager
- Creedit Analyst / Reviewer
- Risk Manager / Reviewer
- Pejabat kredit
- Pejabat eksekutif perusahaan
- Investment Manager
- Finance Manager
- Peminat corporate finance
Fasilitas Workshop
Biaya investasi pelatihan yang Anda bayarkan sudah termasuk:
- Aktivitas pengajaran oleh trainer yang kompeten, resourceful, serta profesional dan berpengalaman luas di bidangnya.
- Biaya penggunaan ruang dan fasilitas pelatihan.
- Training materials (hard copy): PPT presentation materials, knowledge check/quiz materials, case studies materials.
- Certificate of attendance.
- Makan siang (lunch) 1x dan coffee breaks 2x.
- Akses internet/WiFi selama pelatihan.
- High quality goody bag.
- Stationaries: notebook, Post-It notes dan ballpoint.
- Tabletop signage & name tag.
- Hotel amenities, incl. mineral waters and mints.
- Dokumentasi foto pelatihan.
- Follow-up sessions selama 2 (dua) jam berupa group session dan one-on-one session secara virtual (menggunakan aplikasi Zoom Meeting). Waktu pelaksanaan sesuai kesepakatan bersama antara peserta dengan trainer.
- Free life-time access senilai Rp. 8.750.000 ke 25 modul e-learning bersertifikat dengan topik soft skills (saat ini masih dalam pengembangan dengan estimasi public access di akhir tahun 2024).
Biaya tidak termasuk:
- Akomodasi/penginapan selama pelaksanaan workshop.
- Tiket pesawat dan transportasi lainnya selama pelaksanaan workshop.
- Hotel/airport transfer service.
Catatan:
- Setiap peserta workshop wajib membawa laptop masing-masing dengan software Microsoft Excel/Spreadheet Editor application yang sudah terinstall dan bekerja dengan baik. Penyelenggara workshop maupun trainer tidak menyediakan dan atau meminjamkan laptop untuk pelaksanaan workshop ini.
- Karena pertimbangan keamanan dan kenyamanan, penyelenggara workshop dan trainer tidak menyediakan dan atau meminjamkan flashdisk sebagai sarana penyimpanan dan atau transfer data/materi pelatihan. Para peserta dapat mengunduh data/materi pelatihan melalui Google Drive yang akan diinformasikan trainer.
Agenda Workshop (Lihat lampiran)
- Day 1
- Day 2
- Day 3
- 26 June 2024
- 08.30 Registrasi ulang & coffee morning08.30- 09.00
- 09.00 Greeting, Housekeeping Items, Parking Lot, Workshop Overview & Objectives, Ice Breaking09.00- 09.15
- 09.15 Pre-Test & Evaluation09.15- 09.30
- 09.30 Fundamentals of Financial Statements09.30- 10.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.00 Framework of Analysis, Preparation & Steps10.00- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Income Statement Analysis (1)10.30- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Income Statement Analysis (2)13.15- 15.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 15.00 Coffee Break15.00- 15.15
- 15.15 Income Statement Analysis (3)15.15- 16.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.00 Group discussions & presentation16.00- 16.30
- 16.30 Knowledge check: quiz and evaluation16.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion16.45- 17.00
- 17.00 End of Day 117.00- 17.00
- 27 June 2024
- 08.30 Coffee Morning, Refresh/Review Last Lecture, Q & A08.30- 09.00
- 09.00 Pre-Test & Evaluation09.00- 09.15
- 09.15 Balance Sheet Analysis (1)09.15- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Games10.30- 10.45
- 10.45 Balance Sheet Analysis (2)10.45- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon & Photo session12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Balance Sheet Analysis (3)13.15- 14.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.15 Case studies (group discussions and presentations)14.15- 14.45
- 14.45 Knowledge check: quiz and evaluation14.45- 15.00
- 15.00 Coffee Break15.00- 15.15
- 15.15 Pre-Test & Evaluation15.15- 15.30
- 15.30 Cash Flow Analysis (1)15.30- 16.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.15 Case studies16.15- 16.30
- 16.30 Knowledge check: quiz and evaluation16.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion16.45- 17.00
- 17.00 End of Day 217.00- 17.00
- 28 June 2024
- 08.30 Coffee Morning, Refresh/Review Last Lecture, Q & A08.30- 09.00
- 09.00 Pre-Test & Evaluation09.00- 09.15
- 09.15 Financial Modeling (1)09.15- 10.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 10.30 Games10.30- 10.45
- 10.45 Financial Modeling (2): Menyusun Model10.45- 12.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 12.00 Luncheon12.00- 13.00
- 13.00 Games13.00- 13.15
- 13.15 Financial Modeling (3): Menyusun Model – Lanjutan13.15- 14.00
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.00 Financial Modeling (4)14.00- 14.15
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 14.15 Case studies (group discussions and presentations)14.15- 15.00
- 15.00 Coffee Break15.00- 15.15
- 15.15 Group Discussion & Presentation15.15- 16.00
- 16.00 Pemanfaatan ChatGPT dan Teknologi Artificial Intelligence (AI) dalam Dunia Finance16.00- 16.30
Silahkan unduh Informasi Workshop Selengkapnya di sini.
- 16.30 Case Studies & Demo ChatGPT-416.30- 16.45
- 16.45 Wrap-up, Q & A, and Parking Lot Notes Discussion, Feedback Form, Penyerahan Sertifikat & Photo Session, Closing16.45- 17.00
- 17.00 End of Day 317.00- 17.00
fri22nov4:14 amfri4:14 amMengembangkan Sikap Sensitif di Tempat Kerja (Sensitivity Training)
Informasi Workshop
Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will
Informasi Workshop
Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will be more focused towards individual’s behaviors and emotions.
With our Sensitivity Training workshop you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization.
SENSITIVITY TRAINING COURSE OUTLINE:
Module One: Getting Started
Module Two:Introduction to Sensitivity Training
Module Three: Benefits
Module Four: Stereotypes
Module Five: Discrimination
Module Six: Sex and Gender Stereotypes
|
Module Seven: Age
Module Eight: Disabilities
Module Nine: Religion
Module Ten: Handling Complaints (I)
Module Eleven: Handling Complaints (II)
Module Twelve: Wrapping Up
|
more
Time
22 November 2024 4:14 am – 4:14 am(GMT+07:00)
Jadwal Lainnya
fri22nov5:33 amfri5:33 amDasar-dasar Pemasaran (Marketing Basics)
Informasi Workshop
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will
Informasi Workshop
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.
Marketing Basics will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.
MARKETING BASICS OUTLINE:
Module One: Getting Started
Module Two: What is Marketing?
Module Three: Common Marketing Types (I)
Module Four: Common Marketing Types (II)
Module Five: The Marketing Mix
Module Six: Communicating the Right Way
|
Module Seven: Customer Communications
Module Eight: Marketing Goals
Module Nine: The Marketing Funnel
Module Ten: Marketing Mistakes (I)
Module Eleven: Marketing Mistakes (II)
Module Twelve: Wrapping Up
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more
Time
22 November 2024 5:33 am – 5:33 am(GMT+07:00)
Jadwal Lainnya
fri22nov9:16 amfri9:16 amMengemban dan Menunaikan Amanah serta Tanggung Jawab di Tempat Kerja
Informasi Workshop
One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit. The responsibility
Informasi Workshop
One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.
The responsibility in the workplace workshop will introduce to you the idea of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.
RESPONSIBILITY IN THE WORKPLACE:
Module One: Getting Started
Module Two: Accountability Ladder
Module Three: Examples of Responsibility
Module Four: Importance
Module Five: Benefits
Module Six: Characteristics of Responsible People
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Module Seven: Barriers
Module Eight: Overcome Barriers
Module Nine: Increasing Responsibilities
Module Ten: Accountability Software
Module Eleven: Accountability Software II
Module Twelve: Wrapping Up
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Time
22 November 2024 9:16 am – 9:16 am(GMT+07:00)
Jadwal Lainnya
sun24nov6:28 amsun6:28 amStrategi Memotivasi Tenaga-Tenaga Penjualan
Informasi Workshop
Everyone can always use some inspiration and motivation. This workshop will help your participant’s target the unique ways each team member is motivated. Finding the right incentive for each member
Informasi Workshop
Everyone can always use some inspiration and motivation. This workshop will help your participant’s target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.
Motivating Your Sales Team will help your participants create the right motivating environment that will shape and develop their sales team with right attitude and healthy competition. Instilling that unique seed which grows the motivation in your team will ensure an increase in performance and productivity. Have the best sales team you can have through better motivation.
MOTIVATING YOUR SALES TEAM OUTLINE:
Module One: Getting Started
Module Two: Creating a Motivational Environment
Module Three: Communicate to Motivate
Module Four: Train Your Team
Module Five: Emulate Best Practices
Module Six: Provide Tools
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Module Seven: Find Out What Motivates Employees
Module Eight: Tailor Rewards to the Employee
Module Nine: Create Team Incentives
Module Ten: Implement Incentives
Module Eleven: Recognize Achievements
Module Twelve: Wrapping Up
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more
Time
24 November 2024 6:28 am – 6:28 am(GMT+07:00)
Jadwal Lainnya
sun24nov7:39 amsun7:39 amPelatihan Staf Contact Center (Contact Center Training)
Informasi Workshop
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and
Informasi Workshop
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.
With our Contact Center Training workshop your participants will gain the knowledge to provide a great customer experience. They will develop skills on how to deal with difficult costumers, build rapport, and great listening skills. All of these skills combined will provide an increase in overall customer satisfaction throughout your organization.
CONTACT CENTER TRAINING COURSE OUTLINE:
Module One: Getting Started
Module Two: It Starts at the Top
Module Three: Peer Training
Module Four: How to Build Rapport
Module Five: Learn to Listen
Module Six: Manners Matter – Etiquette & Customer Service (I)
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Module Seven: Manners Matter – Etiquette & Customer Service (II)
Module Eight: Handling Difficult Customers
Module Nine: Getting the Necessary Information
Module Ten: Performance Evaluations
Module Eleven: Training Doesn’t Stop
Module Twelve: Wrapping Up
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more
Time
24 November 2024 7:39 am – 7:39 am(GMT+07:00)
Jadwal Lainnya
sun24nov7:57 amsun7:57 amBerpikir Kreatif di Luar Kelaziman (Thinking Outside the Box)
Informasi Workshop
Creativity allows individuals to view every aspect on earth, explore new paths, as well as find new discoveries that help to advance our consistently thriving world of business. Without creativity,
Informasi Workshop
Creativity allows individuals to view every aspect on earth, explore new paths, as well as find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices there is a strong increase in the opportunities for growth, engagement, and productivity. Creativity and innovation will turn ideas and dreams into reality.
The course Creativity: Thinking Outside the Box, will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, one in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.
CREATIVITY: THINKING OUTSIDE THE BOX OUTLINE:
Module One: Getting Started
Module Two: Breaking Down Creativity
Module Three: Creating Business Success
Module Four: The Creative Process
Module Five: Creativity vs. Innovation
Module Six: Fostering a Creative Workplace
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Module Seven: Brainstorming
Module Eight: The Creative Team
Module Nine: Creativity Myths
Module Ten: Recognizing Obstacles
Module Eleven: Finding Your Creative Mind
Module Twelve: Wrapping Up
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more
Time
24 November 2024 7:57 am – 7:57 am(GMT+07:00)
Jadwal Lainnya
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