Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: What is Accountability?
- Defining Accountability
- Personal Accountability
- Being Held Accountable
- Accountability vs. Blame
- Understanding the Importance
- Case Study
- Module Two: Review Questions
Module Three: Creating an Accountable Workplace
- Modeling Accountability
- Valuing Accountability
- The Front-Loading Benefits
- Teamwork
- The Accountability Cycle
- Case Study
- Module Three: Review Questions
Module Four: The C’s of Accountability
- Clarification
- Common Purpose
- Communication
- Collaboration
- Consequences
- Case Study
- Module Four: Review Questions
Module Five: Building Ownership
- Ownership vs Accountability
- The Ownership Mentality
- Why Does it Matter
- The Weight of Micromanaging
- Sharing Your Vision
- Case Study
- Module Five: Review Questions
Module Six: Accountability in Leadership
- What is Leadership?
- The Role of the Organization
- The Role of the Manager
- The Role of the Employee
- Strengthening Leadership Accountability
- Case Study
- Module Six: Review Questions
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Module Seven: The Power of Goal-Setting
- Setting SMART Goals
- Who’s Accountable
- Identifying Your “Why”
- Goal Lengths
- Remaining Loyal to Your Goals
- Case Study
- Module Seven: Review Questions
Module Eight: Feedback as a Tool
- Choosing Positivity
- Considering the Time Frame
- Giving Feedback
- Receiving Feedback
- Creating an Action Plan
- Case Study
- Module Eight: Review Questions
Module Nine: Effective Delegation
- What is Delegation
- How to Delegate
- When to Delegate
- Whom Should You Delegate
- Dismissing Delegation
- Case Study
- Module Nine: Review Questions
Module Ten: Barriers to Accountability
- Closed Communication
- Failure to Meet Expectations
- Lack of Self-Confidence
- Lacking Alignment
- Overcoming Obstacles
- Case Study
- Module Ten: Review Questions
Module Eleven: The Benefits of Accountability
- Improving Performance
- Building Trust and Integrity
- Employee Engagement
- Workplace Satisfaction
- Dedication to Your Role
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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