January 2024

Mengelola Amarah di Tempat Kerja (Anger Management)

sun28jan(jan 28)4:18 ammon29(jan 29)4:18 amMengelola Amarah di Tempat Kerja (Anger Management)

Event Details

ANGER MANAGEMENT

 Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Pre-Test
  • Action Plans and Evaluations
  • Action Plan Form
  • Evaluation Form

Module Two: Understanding Anger

  • The Cycle of Anger
  • Is Anger Good or Bad?
  • Fight or Flight
  • Common Myths About Anger
  • Sources of Anger
  • Practical Illustration
  • Module Two: Review Questions

Module Three: The Styles of Anger

  • Aggressive
  • Passive
  • Passive-Aggressive
  • Projective-Aggressive
  • Assertive
  • Practical Illustration
  • Module Three: Review Questions

Module Four: Gaining Control

  • Recognizing Anger
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Blowing Off Some Steam
  • The Triple A Approach
  • Practical Illustration
  • Module Four: Review Questions

Module Five: Separate the People from the Problem

  • Objective vs. Subjective Language
  • Identifying the Problem
  • Using “I” Messages
  • How Anger Affects Perception
  • Consider Emotions
  • Practical Illustration
  • Module Five: Review Questions

Module Six: Working on the Problem

  • Using Constructive Disagreement
  • Negotiation Tips
  • Building Consensus
  • Identifying Solutions
  • The Power of Apologies
  • Practical Illustration
  • Module Six: Review Questions
 Module Seven: Solving the Problem

  • Choosing a Solution
  • Making a Plan
  • Getting it Done
  • Ineffective Problem Solving
  • Effective Problem Solving
  • Practical Illustration
  • Module Seven: Review Questions

Module Eight: A Personal Plan

  • Understanding Hot Buttons
  • Identifying Your Hot Buttons
  • A Personal Anger Log
  • Acknowledging the Anger Problem
  • The Power of Self-Talk
  • Practical Illustration
  • Module Eight: Review Questions

Module Nine: Communicating Your Anger

  • Using Emotional Intelligence
  • Cognitive Restructuring
  • Responding vs. Reacting
  • Write it Out
  • Find the Humor
  • Practical Illustration
  • Module Nine: Review Questions

Module Ten: Dealing with Angry People

  • Understanding the Energy Curve
  • De-Escalation Techniques
  • Calming Anger With EAR
  • Avoid Responding With Anger
  • When to Back Away and What to Do Next
  • Practical Illustration
  • Module Ten: Review Questions

Module Eleven: Pulling it All Together

  • Process Overview
  • Find Your Motivation
  • One Change at a Time
  • Choose an Accountability Partner
  • Seek a Mental Health Professional
  • Practical Illustration
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

more

Time

28 January 2024 4:18 am - 29 January 2024 4:18 am(GMT+07:00)

Leave a Reply

Your email address will not be published. Required fields are marked *

Shopping Cart
Scroll to Top