Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Pre-Assignment
- Pre-Test
- Action Plans and Evaluations
- Action Plan Form
- Evaluation Form
Module Two: Understanding Anger
- The Cycle of Anger
- Is Anger Good or Bad?
- Fight or Flight
- Common Myths About Anger
- Sources of Anger
- Practical Illustration
- Module Two: Review Questions
Module Three: The Styles of Anger
- Aggressive
- Passive
- Passive-Aggressive
- Projective-Aggressive
- Assertive
- Practical Illustration
- Module Three: Review Questions
Module Four: Gaining Control
- Recognizing Anger
- Using Coping Thoughts
- Using Relaxation Techniques
- Blowing Off Some Steam
- The Triple A Approach
- Practical Illustration
- Module Four: Review Questions
Module Five: Separate the People from the Problem
- Objective vs. Subjective Language
- Identifying the Problem
- Using “I” Messages
- How Anger Affects Perception
- Consider Emotions
- Practical Illustration
- Module Five: Review Questions
Module Six: Working on the Problem
- Using Constructive Disagreement
- Negotiation Tips
- Building Consensus
- Identifying Solutions
- The Power of Apologies
- Practical Illustration
- Module Six: Review Questions
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Module Seven: Solving the Problem
- Choosing a Solution
- Making a Plan
- Getting it Done
- Ineffective Problem Solving
- Effective Problem Solving
- Practical Illustration
- Module Seven: Review Questions
Module Eight: A Personal Plan
- Understanding Hot Buttons
- Identifying Your Hot Buttons
- A Personal Anger Log
- Acknowledging the Anger Problem
- The Power of Self-Talk
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Communicating Your Anger
- Using Emotional Intelligence
- Cognitive Restructuring
- Responding vs. Reacting
- Write it Out
- Find the Humor
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Dealing with Angry People
- Understanding the Energy Curve
- De-Escalation Techniques
- Calming Anger With EAR
- Avoid Responding With Anger
- When to Back Away and What to Do Next
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Pulling it All Together
- Process Overview
- Find Your Motivation
- One Change at a Time
- Choose an Accountability Partner
- Seek a Mental Health Professional
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Parking Lot
- Action Plans and Evaluations
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